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Legal access for Dragon Tiger and wallets at sgp live

sgp live puts our Legal terms beside the account route, so you can check how access, Dragon Tiger, Aviator, DANA and QRIS are handled before opening an account.

Account termsData choicesPayment recordsPolicy contact
sgp live Legal access for Dragon Tiger and wallets at sgp live
POLICY HELP PATH

Get policy help before account changes

A clear contact path matters when a Legal question affects your account or payment record. We ask you to send the account phone number, the relevant policy topic, and any receipt reference through the support route shown after login. Our team can then separate a DANA status question from a data request, while access remains subject to local law.

Team online

Account access questions

Use the account support path when phone verification, a policy restriction, or a request to close access needs clarification. Include the phone number attached to your account so we can match the case.

Wallet record checks

For DANA, OVO, GoPay, QRIS, bank transfer, or virtual account questions, send the receipt reference and date. We use those details to trace the payment record without asking you to repeat unrelated account data.

Policy change requests

Ask us to correct account data, explain a cookie choice, or clarify retention through the same support route. We may request account verification before changing records or discussing private details.

DATA HANDLING DETAILS

How sgp live handles your account data

Our policy process is designed to make account records easier to trace and update. We use the details needed for account access, phone verification, payment matching, cookie operation, and support replies; we…

Account data

We handle the details needed to create and verify your account, including the phone number used before access. A clear account path helps us connect your Legal request to the correct record.

Payment references

DANA, OVO, GoPay, QRIS, bank transfer, and virtual account references help us reconcile a receipt or status question. We use the reference for the stated account purpose rather than treating it as a broad profile key.

Cookie choices

Cookies support account sessions and page preferences on the device you use. If you change cookie settings, some account or policy pages may require another login before showing private details.

Account protection

Phone verification is part of the access check, and we may ask for matching account details before discussing private records. Never send a one-time code through a support message or payment receipt.

Retention requests

We retain records for the operational and policy purposes described in the Legal notice. You can ask which category applies to a record and request clarification when a retention period affects your account.

Corrections and contact

Send a correction, access question, or data request through the support route shown in your account. State the requested change clearly; we may verify ownership before editing or disclosing account data.

Legal answers for Indonesian account holders

These Legal answers focus on the questions we expect you to ask before opening an account or requesting a policy change. They cover local access, phone verification, wallet records, cookies, retention, and contact steps, with the same wording used across our Legal notice and account support route.

Legal covers account access, phone verification, payment records, cookies, data handling, retention, policy requests, and account closure. Access depends on local law, so check the notice before opening or using an account.

Access from Indonesia depends on local law and your eligibility under the applicable rules. Where local law permits, use the account route shown on mobile or desktop and complete the requested phone verification.

Phone verification helps us connect an access request to the correct account and protect private records. We may ask for matching details before discussing a data change, wallet receipt, or policy restriction.

DANA and QRIS receipts are treated as payment references for tracing a transaction or status question. A receipt does not by itself approve account access, and we may request account verification before discussing its details.

Yes. Send a clear correction request through the support route shown after login, identify the account field involved, and provide the requested verification. We will assess the request under the Legal notice.

Cookies can support your account session and save page preferences. If you change cookie settings, a policy page may ask you to log in again, and some session features may not operate as expected.

Contact us through the account support path and name the record or policy category you want clarified. We may verify ownership, then explain the applicable retention purpose and whether a correction request is available.