Reference

sgp live Terms & Conditions Explained

One clear account path, defined wallet rules and stated access conditions make these Terms & Conditions easier to follow before you open an account.

Account responsibilitiesWallet conditionsAccess by local lawPolicy contact path
sgp live sgp live Terms & Conditions Explained
HELP WITH TERMS

Get Policy Help Near Your Account

A clear support route helps when a condition is unclear or an account action needs checking. We ask you to contact us from the account support path and include the phone number connected to your account, the relevant section and any receipt reference. This gives our team enough context to respond without asking you to repeat the same account steps.

Team online

Account access

Use the account support path when phone verification, a sign-in condition or an access decision needs clarification. Include your registered number and the exact message shown.

Wallet status

For DANA, OVO, GoPay, QRIS or bank transfer questions, send the receipt reference and transaction status shown in your account so we can trace the policy step.

Policy requests

Ask us to explain a clause, correct account details or provide a current policy copy through the support route connected to your account.

DATA AND ACCESS

How We Apply These Account Rules

Our Terms & Conditions work alongside practical account controls rather than replacing them. We use the details needed to verify your account, match payment records and protect sign-in activity.

Account data

We use your submitted account details and phone verification result to connect you with the correct account record and apply the conditions attached to that record.

Payment records

Receipt references, wallet status and transfer details can be checked against your account when DANA, QRIS, OVO, GoPay or bank activity requires confirmation.

Cookies

Cookies can keep your session and policy choices available on your device. You can adjust browser settings, though some account steps may then need repeating.

Account security

Keep your phone access and sign-in details private. If activity looks unfamiliar, contact support from your account path so we can check the relevant condition.

Record retention

We retain account, payment and support records for the period needed to apply these Terms & Conditions, resolve requests and meet applicable legal duties.

Change requests

To request a correction, removal or explanation, contact us with your registered phone number and the specific record or clause you want us to address.

Answers Before You Accept The Terms

The questions below focus on the account decisions you are most likely to make before accepting our Terms & Conditions. We keep the answers practical, with direct references to phone verification, local wallets, device access and policy requests. If a current condition differs from this page, the wording shown during your account action takes priority where local law permits.

You can read the current Terms & Conditions on this policy page and during the account steps that require acceptance. Check the wording again before phone verification, wallet activity or any account change.

Yes. The conditions cover payment records and status checks connected with DANA, QRIS, OVO, GoPay, bank transfer and virtual account instructions. Keep each receipt reference for account support.

Phone verification connects you with one account record and helps us check account ownership before access. If the number or submitted details do not match, an account step may pause.

You may use a supported mobile browser where local law permits. Cookies, phone access and session settings can affect the account path, so a device change may require verification again.

We may update the Terms & Conditions when an account process, payment record requirement or applicable rule changes. The current wording applies after it is displayed and accepted for the relevant action.

Contact us through the account support path with your registered phone number and the exact detail to correct. We may ask for additional confirmation before changing the account record.

Yes. We may restrict or pause access when details cannot be verified, payment activity needs checking or access is not available where local law permits. Support can explain the applicable condition.